Shipping Policy

Emerson's Pet Nutrition

We are an independently owned specialty pet nutrition retailer located in Rancho Mirage, California, proudly offering nationwide shipping throughout the United States.

Order Processing and Delivery

Orders are processed as promptly as possible during normal business operations. Delivery times vary depending on the destination, carrier, product availability, and selected shipping method.

Shipping charges are calculated and displayed at checkout before your purchase is completed.

Once your order ships, you will receive a shipping confirmation with tracking information when available.

Returns on Shipped Orders

All shipped orders are final sale, except for damaged, defective, incorrectly shipped merchandise, or where otherwise required by law.

We do not accept returns or exchanges due to incorrect sizing selected by the customer, changes of mind, or unwanted merchandise.

Please review our full Return and Refund Policy before placing your order.

Shipping Issues

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at emerson@emersonspetnutrition.com with your order number and details of the issue.

We will review the situation and work toward an appropriate resolution, subject to applicable consumer protection laws.

Contact Information

Emerson's Pet Nutrition
42440 Bob Hope Drive, Suite 4
Rancho Mirage, CA 92270
760-636-0233